Getting Started with Web Hosting
Learn how to set up your first website with our hosting service.
How can we help you?
Search our knowledge base or browse categories to find the answers you need
Popular Topics
Web Hosting
Setup, configuration, and troubleshooting
Domain Management
Registration, transfer, and DNS settings
Email Setup
Configure email accounts and clients
Billing & Payments
Invoices, renewals, and payment methods
Security
SSL certificates and website security
Technical Support
Advanced configurations and troubleshooting
Knowledge Base
Web Hosting
Everything you need to know about our hosting services
How to Upload Files via FTP
Step-by-step guide to uploading your website files using FTP.
Installing WordPress
Quick installation guide for WordPress on your hosting account.
Understanding Bandwidth and Storage
Learn about hosting resources and how to monitor usage.
Domain Management
Domain registration, transfer, and configuration guides
How to Register a Domain
Complete guide to registering your perfect domain name.
Transferring Domain to Elga Cloud
Step-by-step process for transferring your domain to us.
Managing DNS Settings
How to configure DNS records for your domain.
Domain Renewal Process
Understanding domain expiration and renewal procedures.
Email Setup
Configure and manage your professional email accounts
Creating Email Accounts
How to create and manage email accounts in cPanel.
Email Client Configuration
Setup instructions for Outlook, Thunderbird, and mobile devices.
Webmail Access
Accessing your email through the web interface.
Email Forwarding and Aliases
Setting up email forwarding and creating aliases.
Still need help?
Can't find what you're looking for? Our support team is here to help you 24/7.
Frequently Asked Questions
All our hosting plans include SSD storage, free SSL certificate, 24/7 support, cPanel control panel, one-click WordPress installation, and email accounts. Specific features vary by plan.
Most hosting accounts are activated instantly after payment confirmation. In rare cases, it may take up to 24 hours for manual verification.
Yes, you can upgrade your hosting plan at any time. Downgrades are also possible but may have certain restrictions. Contact our support team for assistance.
Yes, we offer a 30-day money-back guarantee on all hosting plans. If you're not satisfied, you can request a full refund within 30 days of signup.
We accept all major credit cards, debit cards, net banking, UPI, and digital wallets including PayPal, Razorpay, and Paytm.